📝 Terms & Conditions – Sswiss Legourmet

Update Date 05/05/2025

Welcome to Sswiss Legourmet, your destination for freshly prepared sweets, mini pastry boxes, Musakhan, and stuffed vine leaves—made with care and delivered across Kuwait.

By using our website, you agree to the following terms:

Nature of Products:
All of our products are made fresh to order and are perishable in nature, meaning they cannot be reused or resold once delivered.
Orders & Payment:
Customers are responsible for ensuring the accuracy of all order details (products, quantity, address, delivery time) before completing payment. Full payment is required in advance to confirm the order.
Delivery:
We deliver within Kuwait only. Delivery times are agreed upon based on order availability. We are not responsible for delays caused by incorrect customer-provided information.
Liability:
Customers must verify ingredients if they have allergies. We are not liable for any health reactions caused by consuming our products.

🔐 Privacy Policy – Sswiss Legourmet

At Sswiss Legourmet, we are committed to protecting your personal data and handling it with the utmost confidentiality.

Data We Collect:
We collect necessary data such as your name, phone number, delivery address, and order notes to ensure proper service.
How We Use It:
Your information is used solely for order processing and communication. We do not share your data with third parties except as required for delivery purposes.
Data Security:
We implement organizational and technical measures to protect your information from unauthorized access.
Cookies:
Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

🔄 Return & Exchange Policy – Sswiss Legourmet

Due to the fresh and made-to-order nature of our food products, we do not accept any returns or exchanges once an order has been confirmed or delivered.

We are committed to quality and customer satisfaction. If a clear error occurs on our part, please contact us within 1 hour of receiving the order so we can review the issue and take appropriate action.

📞 Contact Us

For inquiries or feedback, please reach out through:

Phone: +965 9414 2379
WhatsApp: +965 9737 2479